tgeu Monitoring transphobic incidents Category Damage to property Subcategory Description Attack against property, including desecration • Any physical attack directed against property that is not lifethreatening. This includes the daubing of abusive slogans or symbols, or the placing stickers or posters, on property, including graffiti, or damage caused to property, where it appears that the property has been specifically targeted because of a perceived connection between the owner and the LGBTI communities. • Damage to cars or other personal property belonging to members of LGBTI communities, where it is apparent that they have been targeted for this reason. Arson Threats and psychological violence 22 Hate speech and discrimination: These incidents may or may not qualify as crimes under national law. They are elements of a LGBTI-phobic context, as a result of which it is important to monitor them. Category Hate speech • Arson attacks on property where there is no threat to life, for instance if the building is uninhabited at the time of the attack. • Failed attempts, for instance attempted arson where the fire fails to catch or the arsonist is disturbed. • Any clear and specific threat, whether verbal or written. If the threat is not clear and specific, then the incident should be recorded as “Abusive behaviour”. • Any “bomb” that is assessed to be a hoax. This includes something that is designed to look like a real device but is not intended to be viable, for instance if it does not contain any explosive material. • Stalking, including repeated undesired contact (phone calls, emails, letters, unexpected visits, etc.), following or lying in wait for the individual, making threats to the individual or their family. • Blackmailing to divulge publicly, or to family members or at work, that a person belongs to the LGBTI community. • Restriction of freedom (e.g. locking up a person). • Defamation, such as outing the LGBTI identity. • Bullying (e.g. at school, at workplace). Discriminatory incidents Subcategory Description Public hate speech Verbal or written abuse in public, e.g. by a politician. Cyber Hate Hate speech channelled via the Internet and/or social media. Abusive behavior This type of behavior may often fall short of constituting a criminal offence; however, it is important to monitor it. • Verbal abuse, whether face-to-face or via telephone or phone messages. This includes abuse that is mistakenly directed at, or overheard by, people who are not members of LGBTI communities. • Written abuse (including mobile-phone text messages, graffiti and targeted letters (that is, those written for, sent to or about a specific individual). This includes written abusive comments about LGBTI communities or persons that are sent to individual people, regardless of whether they are members of LGBTI communities. This abuse is different from a mass mailing of abusive leaflets, emails or other publications, which are dealt with in the separate “Abusive literature and music” category. Abusive literature and music • Mass-produced abusive literature or music that is sent to more than one recipient. This covers mass mailings rather than individual cases of hate mail, which fall under the “Abusive behavior” or “Threats” categories, depending on the content. • Literature that is abusive in itself, irrespective of whether or not the recipient is a member of LGBTI communities. Any form of discriminatory incidents that are not considered a crime. 23