TGEU Countries: Serbia ProTrans in Serbia T he ProTrans project in Serbia was implemented by Gayten-LGBT. One of the main outcomes of this project was the development of an online monitoring J tool and database of reported transphobic and hom- elena Vidić is a psychologist, psychotherapist and activist cur- ophobic incidents. This monitoring tool and database rently working with Gayten-LGBT on project coordination, have been used during this project and will be used in research and provision of psycho-social support to trans people. the future. The Gayten-LGBT team has developed the She has worked with people living with HIV/AIDS, sex workers, monitoring tool to enable the online reporting of inci- oncology patients, users of psychiatric services and youth. dents. Designed in accordance with TGEU’s online database, this tool makes it possible for all LGBTIQ people to report transphobic and homophobic incidents. The ProTrans project provided Gayten-LGBT with the opportunity to focus on monitoring hate crimes and discrimination against trans people in Serbia in a more systematic Though Gayten-LGBT has been engaged in monitoring the homophobic and transphobic incidents reported to it through its community services, the online monitoring tool allows it to collect data more systematically and to offer its beneficiaries the option of online reporting. way and to develop an online monitoring tool and database to record and analyze those incidents. The ProTrans findings In its outreach strategy, Gayten-LGBT relied on several of its support services – individual consultation, sup- have been communicated to stakeholders as a part of our port groups and the LGBTIQ helpline. The trans-sup- advocacy activities for the adoption of the law on gender identity, port group began in 2006, since which time more than as well as to raise awareness on situation of trans people in Serbia. place where trans people can support each other, share 80 people have been members of the group. It is a safe experiences and obtain important information on issues that are relevant to them, such as one’s gender-identity experience, coming out, family relations, partner relations, body experiences, information on health issues and referrals. Peer individual consultations for trans people take place in the form of telephone and Skype calls, e-mails and Facebook messages. Beneficiaries of Gayten-LGBT’s services sometimes find it easier to establish personal contact with one person at the organisation and ob- + 74 + + 75 +